Xantrex DC XG 850 User Manual download pdf (Page 277)

M370078-01 WA-1

Warranty and Product Information

Warranty

What does this warranty cover? This Limited Warranty is provided by Xantrex Technology Inc.

("Xantrex") and covers defects in workmanship and materials in your XG 850 Watt Series

Programmable DC Power Supply. This warranty period lasts for five (5) years from the date of purchase

at the point of sale to you, the original end user customer. You require proof of purchase to make

warranty claims.

What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of

charge, provided that you notify Xantrex of the product defect within the Warranty Period, and provided

that Xantrex through inspection establishes the existence of such a defect and that it is covered by this

Limited Warranty.

Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and

building replacement products. Xantrex reserves the right to use parts or products of original or

improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty

continues for the remaining portion of the original Warranty Period or 90 days from the date of the

return shipment to the customer, whichever is greater. All replaced products and all parts removed from

repaired products become the property of Xantrex.

Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer

via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada.

Alaska and Hawaii are excluded. Contact Xantrex Customer Service for details on freight policy for

return shipments outside of the contiguous United States and Canada.

How do you get service? If your product requires troubleshooting or warranty service, contact your

merchant. If you are unable to contact your merchant, or the merchant is unable to provide service,

contact Xantrex directly at:

Direct returns may be performed according to the Xantrex Return Material Authorization Policy

described in your product manual. For some products, Xantrex maintains a network of regional

Authorized Service Centers. Call Xantrex or check our website www.programmablepower.com to see if

your product can be repaired at one of these facilities.

Telephone: 1 800 733 5427 (toll free North America)

1 858 450 0085(direct)

Fax: 1 858 458 0267

Email: sales@programmablepower.com

service@programmablepower.com

Web: www.programmablepower.com

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Xantrex DC XG 850 User Manual Page 277